L1 Cloud Support Engineer
Platform9 Systems
About this role
A Cloud Support role at Platform9 involves supporting enterprise customers with cloud platform issues, developing automation tools, configuring monitoring systems, troubleshooting issues, and maintaining documentation. The role requires collaboration across teams and a focus on improving operational efficiency and customer satisfaction.
Skills
Qualifications
About Platform9 Systems
platform9.comPlatform9 delivers an enterprise-grade VM and container management platform with a SaaS-managed control plane for private, hybrid and edge clouds. It provides managed Kubernetes, OpenStack-based private clouds, and VM orchestration with built-in capabilities for scaling, lifecycle management, upgrades, observability, and high availability. By packaging cloud-native automation and enterprise features as a service, Platform9 helps organizations run VMs and containers at scale while reducing operational overhead and improving security and compliance.
About Platform9 Systems
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$114k – $168k
per year