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L1-L2 Service Desk Engineer at GROWE - ApplyBlast

L1-L2 Service Desk Engineer

GROWE

3 months ago

4.6 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

Growe is seeking an IT Support Specialist to provide Level 1 and Level 2 technical support for end users within a corporate environment. The role involves maintaining office IT infrastructure, troubleshooting hardware and software issues, and performing system maintenance on Windows and MacOS operating systems. Candidates will manage support tickets, handle endpoint security processes, and collaborate with internal teams to ensure stable IT operations.

Responsibilities

Provide L1 and L2 technical support for end users
Maintain and monitor office IT infrastructure
Install and configure Windows and MacOS operating systems
Troubleshoot hardware, software, and networking issues
Manage support tickets and ensure SLA compliance

Skills

About GROWE

growe.com

Headquarters

Warsaw, Masovian, Poland

Company Size

501-1000 employees

Founded

2019

View Profile

Growe is a leading business advisory and services group operating in the iGaming and Entertainment industry, helping businesses develop strategies, enter new markets, and achieve sustainable growth under the tagline 'GROW.WIN.REPEAT.' Their expertise spans brand and business strategy, market research, marketing solutions, IT customization, organizational structuring, and talent management. Growe also offers industry training through its University program and partners with iGaming brands worldwide to turn challenges into competitive advantages.