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© All Rights Reserved. ApplyBlast.com
Innovapptive
This role involves building an L1 support team to provide 24x7 first-line assistance for over 50 active enterprise customers within the industrial SaaS sector. Key responsibilities include monitoring system health using tools like Sentry and CloudWatch, triaging tickets with a target first-contact resolution of 40%, and contributing to knowledge base articles. The engineer will collaborate closely with internal teams to ensure rapid issue resolution and maintain high customer satisfaction for partners such as Shell and Hess.
Headquarters
Houston, Texas, United States
Company Size
201-500 employees
Founded
2012
Innovapptive is an AI-first connected worker software company that helps enterprises modernize maintenance, operations, and warehousing. Its AI-powered platform delivers mobile and connected-worker solutions that streamline workflows, enable predictive maintenance, and boost frontline productivity. By combining AI, mobile apps, and enterprise integrations, Innovapptive drives digital transformation and measurable operational efficiency gains for industrial organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Innovapptive.
24% above the average for this role