NCR Voyix
The L1 Support role provides technical assistance to NCR Voyix clients, customer engineers, and partners by identifying, analyzing, and resolving support issues. The position involves managing incoming tickets, monitoring notification queues, and ensuring contractual service level agreements are met through effective troubleshooting and escalation. This role requires collaboration with internal teams and knowledge sharing to maintain high customer satisfaction standards.
Company Size
10001+ employees
NCR Voyix is a platform-powered leader in unified commerce for retail and restaurants, serving innovators around the globe. The company offers a unified commerce platform encompassing POS, payments, self-checkout, operations, loyalty, and marketing solutions. Its purpose-built hardware and comprehensive services support mission-critical retail and restaurant environments across quick service, grocery, convenience, specialty, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NCR Voyix.
NCR Voyix didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Technical support engineer - L1 support
NCR Voyix or NCR Atleos (whichever entity owns these jobs)
PRODUCTION AGENT L1
Wipro
Technical support engineer - L1 support
NCR Voyix or NCR Atleos (whichever entity owns these jobs)
Sr Engineer (Support & Operations)
HCL Group
Sr Engineer (Support & Operations)
HCL Group
Technical support engineer - L1 support
NCR Voyix or NCR Atleos (whichever entity owns these jobs)