L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The L1 Technical Support Engineer at HPE Aruba provides first-line technical support for customers using Aruba enterprise switching solutions. This role involves troubleshooting, issue isolation, basic configuration validation, and ensuring smooth escalation of cases to higher-level support teams.
Required Skills
- Technical Support
- Troubleshooting
- Customer Communication
- Case Management
Qualifications
- Bachelor’s degree in Computer Science
- IT
- Networking
- related field
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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