Ericsson
An L1 Fault Management Engineer at Ericsson's Network Operations Center (NOC) provides 24x7 monitoring, alarm analysis, and incident management for Broadcast, OTT, IPTV, VOD, and CAS platforms. The role involves creating and escalating tickets to L2/L3 teams, monitoring service dashboards, and adhering to strict operational procedures to ensure service reliability. Candidates must possess foundational knowledge of streaming technologies, IP networking, and Linux while utilizing monitoring tools like Conviva and Grafana.
Ericsson is a Swedish multinational telecommunications company that designs, builds and operates mobile and fixed broadband networks and sells related equipment and services to carriers and enterprises. Its offerings span radio access networks (RAN), 5G core and transport, cloud‑native software, OSS/BSS, managed services, private networks, and IoT solutions, with a strong emphasis on 5G deployment and network automation. Ericsson combines hardware, software and professional services to support large‑scale network rollouts, optimization and operation worldwide. It is a major contributor to telecom standards and R&D, widely chosen for its global scale, patent portfolio and carrier expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Ericsson didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role