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© All Rights Reserved. ApplyBlast.com
staffvirtual
The L2 Escalation Engineer provides advanced technical support and troubleshooting for complex issues within a fast-paced Managed Services environment. This role involves managing Microsoft 365 administration, endpoint management, and identity security while serving as a primary point of contact for escalated Service Desk calls. The position requires strong expertise in networking, cloud services, and Microsoft certifications to ensure high client satisfaction and operational efficiency.
Headquarters
Miami, Florida, United States
Company Size
501-1000 employees
Founded
2009
This company is a digital product studio that designs and builds modern web and mobile experiences using contemporary frameworks and cloud infrastructure (e.g., React/Next.js and managed cloud services). They offer end-to-end services including product strategy, UX/UI design, engineering, and integrations to help startups and enterprises launch and scale customer-facing products. The firm emphasizes performance, accessibility, and measurable business outcomes, and positions itself as a partner for accelerating product‑market fit. Their site highlights award recognition and a focus on polished, production-ready delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for staffvirtual.
staffvirtual didn’t post a salary, so this is our estimate from similar listings.