vertical talent solutions
We are seeking a customer-focused IT Helpdesk Technician to provide second-level technical support for end users. This role serves as the first point of contact for technical issues, helping diagnose and resolve hardware, software, and system-related problems while delivering an outstanding customer experience. The ideal candidate is technically curious, communicates clearly, and enjoys troubleshooting issues in a fast-paced support environment.
Headquarters
Hartford, Connecticut, United States
Company Size
11-50 employees
Founded
2014
Vertical Talent Solutions (VTS) is a Connecticut-based IT staffing and recruiting company specializing in connecting Managed Service Providers (MSPs) with skilled IT professionals, including system engineers, administrators, and support technicians. With over 90 years of combined MSP recruitment experience, VTS offers tailored talent acquisition services using a data-driven approach and an extensive network of pre-screened candidates. The company serves MSPs across the United States, helping them scale their teams efficiently and achieve business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vertical talent solutions.
10% above the average for this role