L2 IT and Lab Helpdesk Support Engineer
SGS
About this role
An L2 IT and Lab Helpdesk Support Engineer provides first-line technical support for applications and systems, troubleshoots issues, maintains ticket systems, and supports lab operations. The role involves maintaining records, performing system maintenance, and collaborating with teams to resolve technical challenges.
Skills
About SGS
sgs.comSGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
About SGS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SGS.
Salary
$83k – $126k
per year