Ascendion
This role provides L2-level technical support and troubleshooting for end-user issues across global regions, including North America, EMEA, and APAC. The position involves managing incidents and service requests through enterprise ticketing platforms, administering corporate devices via Microsoft Intune, and handling endpoint security alerts. The engineer collaborates with cross-functional teams to resolve complex technical issues while maintaining high service standards in a 24x7 rotational shift environment.
Ascendion is a leading provider of AI-native software engineering services. Our applied AI, engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ascendion.
Ascendion didn’t post a salary, so this is our estimate from similar listings.