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L2 – Support Analyst at Infosys - ApplyBlast

L2 – Support Analyst

Infosys

26 days ago

Mexico City, Mexico City, Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The L2 Application Support Analyst provides production support for business-critical Java applications, ensuring stability, timely incident resolution, and proactive monitoring. This role involves troubleshooting issues, collaborating with cross-functional teams, and maintaining high service availability through continuous improvement and operational excellence.

Responsibilities

Provide L2 production support for Java-based applications and services
Monitor application availability and performance to ensure uninterrupted operations
Perform incident diagnosis and root cause analysis to resolve production issues

Skills

About Infosys

infosys.com

Headquarters

Electronics City, Karnataka, India

Company Size

10001+ employees

Founded

1981

View Profile

Infosys is a global leader in next-generation digital services and consulting. It helps enterprises navigate digital transformation through IT services, consulting, and digital technologies, delivering solutions across cloud, analytics, automation, AI, and software engineering. With a vast global delivery network and industry-focused capabilities, Infosys partners with clients to drive innovation, efficiency, and resilient operations. The brand mantra Navigate Your Next underscores its mission to guide customers from their current state to their aspirational future.