ninjaone
A Level 2 Support Engineer assists Level 1 technicians in resolving basic technological problems and investigates elevated issues by confirming validity and looking for known solutions. This role focuses on the Japan region, requiring fluency in both English and Japanese, and involves advanced diagnostics, issue reproduction, and data analysis. The position requires working a set schedule from Sunday to Thursday, 6pm CT to 3am CT, with rotating on-call duties every two months.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2013
NinjaOne is an IT operations and endpoint management software company. Its platform helps organizations monitor, manage, patch, and support endpoints such as laptops, servers, and mobile devices, including remote monitoring and management, backup, and help desk functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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