Millicom

L2 Support Engineer

Millicom(6 days ago)

OnsiteFull TimeMedior$60,947 - $82,868 (estimated)Support/Technical Services
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About this role

A Support Engineer at Tigo provides second-level technical support for network and service incidents to B2B clients, ensuring timely resolution and service continuity. The role involves diagnosing issues, collaborating with engineering teams, and documenting technical procedures, with an emphasis on customer support and technical troubleshooting.

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Required Skills

  • TCP/IP
  • BGP
  • Cisco
  • Wireshark
  • Monitoring
  • Troubleshooting
  • Network Protocols
  • Customer Service
  • Networking
  • ITU-L
Millicom

About Millicom

millicom.com

Millicom is a leading provider of fixed and mobile telecommunications services dedicated to markets in Latin America

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