L2 Support Engineer
NexGen Cloud
About this role
NexGen Cloud is seeking a skilled L2 Support Engineer with a background in customer service, API usage, and virtualization technologies. The role involves providing technical support, troubleshooting OpenStack and Kubernetes deployments, and assisting with REST API integrations for a GPU cloud infrastructure company.
Skills
About NexGen Cloud
nexgencloud.comNexGen Cloud (branded “The AI Factory”) is an AI-focused cloud provider that delivers scalable, high-performance, and secure infrastructure and platform services for building, deploying, and running machine learning and AI workloads. The company combines managed services, tooling for model training and inference, and enterprise-grade security to help organizations move AI into production quickly and reliably. NexGenCloud positions itself as a partner for enterprises and technology teams, emphasizing seamless scalability, performance, and collaboration to accelerate AI adoption.
Recent company news
capacityglobal.comNexGen Cloud to invest $1bn in NVIDIA GPU AI Supercloud
Oct 9, 2025
ForbesNexGen Cloud Raises $45 Million In Series A Funding
Apr 8, 2025
Intelligent CIONexGen Cloud first UK company to launch on demand access to Open AI’s GPT-OSS
Aug 18, 2025
Data Center DynamicsNexGen Cloud adds Nvidia RTX Pro 6000s to cloud offering
Aug 22, 2025
SiliconANGLEBritish GPU-as-a-service startup NexGen Cloud raises $45M
Apr 8, 2025
About NexGen Cloud
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NexGen Cloud.
Salary
$60k – $70k
per year
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