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L2 Support Engineer at Valtech - ApplyBlast

L2 Support Engineer

Valtech

11 hours ago

3.0 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The L2 Support Engineer at Valtech acts as a bridge between software development and operations, ensuring the stability and reliability of large-scale global data, experience, and commerce platforms. This role involves maintaining observability systems, managing incident resolution, and driving proactive improvements to enhance system reliability. The position requires collaboration with multidisciplinary teams to anticipate failures and implement effective mitigations.

Responsibilities

Maintain systems for observability and adjust SLOs
Facilitate incident resolution and participate in on-call duty
Create runbooks to remediate or prevent failure scenarios

Skills

About Valtech

valtech.com

Headquarters

France

Company Size

5001-10000 employees

Founded

1993

View Profile

Valtech is a global "experience innovation" company that partners with enterprises to design and deliver differentiated digital products, services, and customer experiences. It combines strategy, experience design, engineering, commerce and platform implementation with data and digital marketing to drive measurable business outcomes. Valtech works across industries to transform customer and employee journeys, leveraging modern cloud and partner ecosystems to scale solutions. The firm positions itself at the intersection of creativity and technology to help clients leap beyond sameness.