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© All Rights Reserved. ApplyBlast.com
SQDM
The L2 Support Specialist provides Level 2 technical support focused on incident analysis, troubleshooting, and resolution while coordinating with clients and partners to ensure SLA compliance. The role involves managing incidents, preparing Root Cause Analysis (RCA) reports, and participating in technical bridge calls to implement workarounds or permanent solutions. This position requires daily English speaking proficiency and availability for a hybrid work schedule with on-call support duties.
Headquarters
Bogotá, Capital District, Colombia
At SQDM we offer cutting-edge technological solutions to enhance the success of your company. The best of Latin IT talent in your projects...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SQDM.
SQDM didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role