L2 Technician
Granicus(5 months ago)
About this role
A Mid-Senior L2 Technician in Managed IT provides technical support and troubleshooting for IT systems. The role involves resolving complex technical issues, maintaining IT infrastructure, and ensuring service quality within the Information Technology and Services industry.
Required Skills
- Troubleshooting
- IT Support
- Network
- Hardware
- Software
About Granicus
granicus.comGranicus is a SaaS company that builds cloud-based software to help government and public sector organizations digitize and manage citizen engagement, meetings, records, and service delivery. Its platform includes tools for meeting and legislative management (agendas, livestreaming, voting and minutes), public records and FOIA/Right-to-Know workflows, digital communications and constituent engagement, and analytics to track performance and accessibility. Granicus emphasizes secure, compliant, and accessibility-focused solutions designed for the needs of federal, state, and local agencies and other public institutions.
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