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L3 Security TAC Technical Support Engineer at Hewlett Packard Enterprise - ApplyBlast

L3 Security TAC Technical Support Engineer

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Bucharest, Romania

Hybrid

Full Time

Senior

0 applicants

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About this role

This L3 Security TAC Technical Support Engineer role involves managing high-priority, complex security incidents for large enterprise customers at HPE. Responsibilities include replicating customer environments in labs to isolate network, hardware, and software issues, collaborating with engineering teams on bug fixes, and contributing to technical documentation. The position requires deep expertise in networking, switching, and security technologies to ensure timely service restoration.

Responsibilities

Manage high-priority, complex security incidents for enterprise customers
Replicate customer environments to isolate network and software issues
Collaborate with engineering teams to implement bug fixes and solutions
Contribute to internal and external technical documentation and knowledge bases
Lead technical discussions during customer meetings to address critical issues

Skills

Qualifications

Bachelor's degree in EngineeringBachelor's degree in Computer Science

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.