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LA Galaxy, Service Executive at AEG Worldwide - ApplyBlast

LA Galaxy, Service Executive

AEG Worldwide

5 months ago

2.9 on Glassdoor

Carson, CA

Onsite

Full Time

Junior

0 applicants

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About this role

The LA Galaxy Service Executive manages and strengthens relationships with season ticket members to maximize renewal rates and customer loyalty. This role involves driving revenue through personalized service, proactive outreach, and expert knowledge of the ticket sales process. Service Executives utilize CRM systems and coordinate across departments to enhance the overall season ticket portfolio.

Responsibilities

Develop and maintain strong relationships with season ticket members
Proactively address concerns to impact renewal decisions and drive retention
Execute personalized touchpoints including calls, emails, and game-day visits
Manage all account details and benefits using the CRM system
Generate additional revenue through up-selling and cross-selling initiatives

Skills

Qualifications

High School DiplomaBA or BS Degree (Preferred)

About AEG Worldwide

aegworldwide.com

Headquarters

Los Angeles, California, United States

Company Size

10001+ employees

Founded

1994

View Profile

AEG (Anschutz Entertainment Group) is a global sports and live-entertainment company that owns and operates venues, produces concerts and events, manages sports properties, develops real estate and entertainment districts, and runs ticketing and global partnerships. Serving more than 100 million guests a year, its divisions span facilities, music, sports, real estate, partnerships and ticketing. AEG aims to set industry trends and create unforgettable experiences that "give the world reason to cheer."