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Lab Support Services Supervisor - Customer Support at Labcorp - ApplyBlast

Lab Support Services Supervisor - Customer Support

Labcorp

3 months ago

4.8 on Glassdoor

Durham, NC

Onsite

Full Time

Senior

0 applicants

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About this role

Labcorp is seeking a Support Services Supervisor to oversee daily operations of the non-technical staff within the Customer Support Services department. The role involves supervising, training, and mentoring personnel, monitoring workflow, ensuring proper staffing across shifts, and maintaining quality assurance records in a high-volume laboratory environment. Candidates will also be responsible for resolving production errors, implementing process improvements, and managing departmental policies and procedures.

Responsibilities

Supervise daily operations of non-technical support staff
Train and mentor department personnel on procedures
Monitor workflow and ensure adequate shift coverage
Resolve production errors and escalate when necessary
Maintain quality assurance records and documents

Skills

Qualifications

High school diploma or GEDAssociate's degree (Preferred)

About Labcorp

labcorp.com

Headquarters

Burlington, North Carolina, United States

Company Size

10001+ employees

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Labcorp is a global life sciences and healthcare company that provides diagnostic laboratory testing and drug development services. It operates clinical laboratories and digital testing solutions for patients and providers while supporting biopharma companies with clinical trial services, central laboratory capabilities, and development analytics. Labcorp’s testing, data and research platforms help guide healthcare decisions across clinical care, research and commercial drug development worldwide.