LCL Operational Care Specialist

The LCL Operational Care Specialist plays a key role within the Freight Forwarding team, ensuring operational excellence for less-than-container load shipments by managing transport activities and coordinating with internal and external stakeholders. This position focuses on delivering accurate, timely, and cost-effective logistics solutions while maintaining high data quality and optimizing operational efficiency. The specialist collaborates with customer care teams to resolve claims and disputes, ensuring customer promises are fulfilled through continuous process improvement.