Lead Analyst, Warranty & Quality Assurance

As a Lead Analyst for Warranty & Quality Assurance, you will lead the administration and improvement of Nissan Canada's warranty policies and procedures while acting as a claims center lead. The role involves providing guidance to analysts, liaising with regional managers to improve claim processing, and determining trends in warranty expenses to drive corrective actions. You will also coordinate the maintenance of warranty databases and manuals, develop reporting on dealership statistics, and perform digital reviews of dealer claim activities.