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© All Rights Reserved. ApplyBlast.com
WNS Global Services
The Lead Associate will monitor and evaluate the quality and accuracy of calls and documents, provide feedback and coaching to associates, and generate reports for clients. The role involves root cause analysis, quality improvement initiatives, and ensuring zero disputes on monitored items.
WNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WNS Global Services.
WNS Global Services didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role