Pjilaw
The Lead Client Care Specialist leads a high-performing remote team at a U.S. law firm, ensuring exceptional client experiences through prompt, warm, and professional call handling. This player-coach role involves answering calls alongside the team while managing performance, training, and quality assurance. The position requires strong leadership skills and a commitment to delivering outstanding service during critical client interactions.
Headquarters
Fairfax, Virginia, United States
Company Size
51-200 employees
Founded
2010
PJI Law is a law firm that provides legal services to individuals and businesses, with roles suggesting a focus on estate planning and client intake support. The firm operates in the legal services industry and supports clients through legal counsel, case management, and administrative services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pjilaw.