Lead Client Success Advisor

Diligent Corporation(12 days ago)

HybridFull TimeSenior$130,000 - $160,000Customer Success

About this role

Diligent is hiring a Lead Client Success Advisor (GRC Advisor) to manage key accounts for its GRC SaaS platform, focusing on driving adoption, retention, and expansion. The role partners across go-to-market teams to deliver measurable customer value through people, process, and technology and acts as a strategic advisor to enterprise clients. This position sits within Diligent’s customer-facing organization supporting users of the Diligent One Platform.

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Required Skills

GRC
Account Management
Client Retention
Strategic Planning
Stakeholder Engagement
Product Evangelism
Customer Onboarding
Risk Management
Regulatory Compliance
Communication

About Diligent Corporation

diligent.com

Diligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.