Lead Client Success Advisor

Diligent Corporation(12 days ago)

HybridFull TimeSenior$130,000 - $160,000Customer Success

About this role

Diligent is hiring a Lead Client Success Advisor (GRC Advisor) to work with key accounts to drive adoption, retention, and identify expansion opportunities across its GRC SaaS platform. The role partners with customers and internal teams to align Diligent’s go-to-market value drivers with client objectives and outcomes. It is a senior, customer-facing position central to Diligent’s Customer Success retention strategy.

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Required Skills

Strategic Planning
GRC
Client Advisory
Relationship Building
Stakeholder Engagement
Adoption Management
Risk Management
Regulatory Knowledge
Implementation Leadership
Communication

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About Diligent Corporation

diligent.com

Diligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.