Lead CSR/Teller - St Joseph South, MI - Full-Time
Fifth Third Bank(1 month ago)
St. Joseph, MIOnsiteFull TimeSenior$100,512 - $136,561 (estimated)Retail Banking
Apply NowAbout this role
Lead CSR/Teller at Fifth Third Bank serves as a senior point of contact for retail banking customers, delivering high-quality service and support for daily transactions and inquiries. The role supports branch operations, ensures adherence to bank policies and risk controls, and acts as a resource and mentor for other customer service representatives. It also helps identify customer needs and facilitates referrals to appropriate business partners to support branch goals.
Required Skills
- Customer Service
- Cash Handling
- Account Balancing
- Risk Management
- Problem Resolution
- Sales Referrals
- Compliance
- Training
- Communication
Qualifications
- High School Diploma/GED
- 3 Years CSR Experience
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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