Lead - Customer Experience Account Specialist - Night Shift
interchangegroup
About this role
A Team Lead at Interchange manages a team of account specialists, ensuring daily operations are completed, leading process improvement initiatives, and acting as a point of contact for operations and IT. The role involves training team members, implementing new processes, and coordinating with supervisors to maintain operational efficiency.
Skills
About interchangegroup
interchangeco.comInterchange Co is a Virginia-based warehousing, cold storage, and logistics company. It provides temperature-controlled storage and distribution services designed to safely store and move perishable goods. The firm focuses on scalable warehousing, inventory management, and timely fulfillment to support customer supply chains. With a customer-first approach and reliable operations, Interchange Co helps businesses optimize their logistics and warehousing needs.
About interchangegroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for interchangegroup.
Salary
$110k – $165k
per year