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Lead - Customer Operations & Support (L2) at Qode - ApplyBlast

Lead - Customer Operations & Support (L2)

Qode

2 months ago

4.4 on Glassdoor

Uttar Pradesh, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Lead - Customer Operations & Support (L2) is a full‑time role in the financial services sector, responsible for overseeing customer operations and support at a second‑level capacity. The position requires a bachelor’s degree and is based in Uttar Pradesh, India.

Responsibilities

Lead L2 customer support operations
Manage escalation handling and resolution
Drive process improvements and efficiency

Skills

About Qode

qode.world

Headquarters

Singapore, Central Region, Singapore

Company Size

11-50 employees

Founded

2023

View Profile

Qode is a cutting-edge recruitment platform that leverages artificial intelligence to enhance the hiring process. Featuring their flagship AI expert, Tracy, the platform is designed to expedite talent sourcing while minimizing biases and streamlining hiring operations through intelligent automation. Companies using Qode can benefit from a faster and more efficient hiring experience, ensuring they attract top talent with ease.