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© All Rights Reserved. ApplyBlast.com
United Community & Family Services (UCFS)
The Lead Customer Service Representative provides professional customer service to clients, patients, and visitors while offering internal support to clinical staff. This role serves as a knowledgeable resource for the customer service team, assisting with intake support, cross-training, and workflow consistency across multiple UCFS locations. The position also involves collaborating with the Patient Access Supervisor on special projects and process improvements to enhance service delivery.
Headquarters
Norwich, Connecticut, United States
Company Size
201-500 employees
Founded
1877
United Community & Family Services (UCFS) is a non-profit community health center that has provided affordable care for more than 130 years. It serves insured, underinsured, and uninsured patients, offering primary and preventive medical services alongside behavioral health, dental, and family support programs. UCFS focuses on expanding access to care through sliding-fee scales, care coordination, and community outreach to improve health and well‑being across the communities it serves.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Community & Family Services (UCFS).
United Community & Family Services (UCFS) didn’t post a salary, so this is our estimate from similar listings.
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