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Lead, Customer Service at SpartanNash - ApplyBlast

Lead, Customer Service

SpartanNash

4 months ago

3.6 on Glassdoor

Bismarck, North Dakota

Onsite

Full Time

Senior

0 applicants

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About this role

This role serves as a high-level supervisor for front-end store operations, ensuring financial efficiency and customer satisfaction in the absence of a Customer Service Manager. Responsibilities include overseeing cash transactions, managing staff scheduling, handling spoilage, and maintaining a well-stocked, clean department while adhering to strict safety and food quality guidelines.

Responsibilities

Supervise and direct all front-end store activities
Ensure accurate processing of cash, checks, and credit transactions
Manage staff selection, scheduling, and productivity levels
Maintain clean, well-stocked departments and ensure product safety
Handle spoiled or damaged goods according to established guidelines

Skills

Qualifications

High school diploma or GEDProficiency in computer software (email, spreadsheets)Accounting or bookkeeping knowledgeAbility to read and interpret financial documentsStrong budgeting and planning skills