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© All Rights Reserved. ApplyBlast.com
ServiceChannel
The Lead – Customer Success Management (CSM) role involves leading a team of Customer Success Managers in the India Development Center to drive product adoption, customer engagement, and retention for a scaled customer segment. This position combines people leadership with customer success strategy and operational excellence to ensure a high-quality customer experience. The role requires coaching team members, managing portfolio health, and serving as an escalation point for complex customer situations.
The leader in facilities management software and contractor sourcing, ServiceChannel lets you manage all maintenance activity from a single platform. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceChannel.
ServiceChannel didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role
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