Lead Customer Success Manager
Vertex Inc(3 months ago)
About this role
This position is responsible for driving product adoption, delivering high levels of business value, and cultivating deep customer relationships. The role influences overall customer satisfaction and entails managing renewals, account management, and customer success planning.
Required Skills
- Product Adoption
- Account Management
- Customer Success
- Customer Relationships
Qualifications
- Bachelor’s Degree
- 6+ Years in Customer Success
- 3+ Years in Customer Service
About Vertex Inc
vertexinc.comVertex is the leading and most-trusted provider of comprehensive, integrated tax technology solutions, having helped 10,000+ businesses since 1978.
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