Republic Services
The Lead Customer Support Specialist provides exceptional customer service and waste support to clients, serving as the advanced escalation contact for inquiries, order processing, and issue resolution. This role involves managing office services, assessing waste profiles, preparing shipping documents, and resolving billing discrepancies while ensuring compliance with RCRA and DOT regulations. The position requires mentoring junior staff and collaborating with internal teams to enhance customer satisfaction and operational efficiency.
Headquarters
Phoenix, Arizona, United States
Company Size
10001+ employees
Founded
1998
Environmental Services, Recycling & Trash Pickup Services offers end-to-end waste management for homes and businesses, including scheduled trash collection, curbside recycling, and responsible disposal. They design customized programs to maximize recycling rates, minimize landfill waste, and optimize container and route logistics with a reliable fleet and experienced drivers. The company emphasizes regulatory compliance, safety, and sustainability, helping clients navigate local waste rules and implement eco-friendly practices. Customers benefit from transparent pricing, responsive support, and data-driven reporting that tracks diversion goals and service performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Republic Services.
Republic Services didn’t post a salary, so this is our estimate from similar listings.
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