Lead Customer Support

Zefir(9 days ago)

HybridFull TimeManager$94,957 - $125,166 (estimated)Operations

About this role

Zefir is an innovative AI-powered real estate marketplace experiencing rapid growth in Europe. The company is looking to build and lead its customer support team, focusing on enhancing customer satisfaction, streamlining processes, and integrating automation and AI innovations. This role requires strategic leadership to shape support operations and foster a customer-centric culture.

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Required Skills

Customer Support
Automation
CRM
Data Analysis
Team Leadership
Process Improvement
AI
Tool Implementation
B2B
B2C

About Zefir

www.zefir.fr

Zefir is a leading French real estate platform that specializes in collective sales, allowing homeowners to sell their properties faster through a collaborative network of agents. Leveraging artificial intelligence, Zefir enhances visibility for properties, providing sellers with an effective way to reach potential buyers. The platform offers a comprehensive service that promises faster sales—often within two months—by pooling the resources and contacts of local agents. Zefir's innovative approach combines technology and community engagement to optimize the selling process for both property owners and agents.

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