Lead CX & UX Designer

NATIONAL

7 days ago

3.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Lead CX & UX Designer at Capita Pension Solutions is responsible for the end-to-end customer experience and product design within the pensions sector, leading research, service design, and UI/UX to deliver accessible outcomes. The role includes managing a team, collaborating with stakeholders, and ensuring customer-centric digital services.

Skills

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.