Lead Data Center Operations Technician

The Lead Data Center Operations Technician serves as the technical authority and operational owner for a specific area or shift, driving efficiency and ensuring consistent throughput to meet tenant SLAs. This hands-on role involves leading the work queue, directing teammates, and acting as the incident commander during critical events without formal people-management authority. The position requires strong technical expertise in data center infrastructure, physical-layer work, and real-time decision-making to maintain high operational standards.