Lead Director Client Services – Rebate Operations
Clinical Careers Page(1 month ago)
About this role
The Lead Director, Client Services at CVS Health is a strategic and operational leader responsible for overseeing client service efforts within Rebate Operations, including direct management of key large clients. The role leads two teams—a dedicated operational team for a major client and a client-facing team that bridges client and rebate/financial operations—and ensures seamless administration of client contractual obligations related to drug rebates. The position focuses on driving client satisfaction, operational excellence, and transformational initiatives across client-facing rebate activities.
Required Skills
- Client Service
- Team Leadership
- Contract Administration
- Rebate Operations
- Financial Controls
- Project Management
- Compliance
- Stakeholder Management
- Process Improvement
- Salesforce
Qualifications
- Bachelor's Degree in Finance, Accounting, Business or related field
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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