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Lead Director, Site Reliability Engineering - Client Experience at CVS Health - ApplyBlast

Lead Director, Site Reliability Engineering - Client Experience

CVS Health

5 months ago

3.2 on Glassdoor

Richardson, TX

Onsite

Full Time

Executive

0 applicants

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About this role

The Lead Director – Site Reliability Engineering leading the hiring team is responsible for building and scaling hands-on SRE teams supporting Adjudication and Client Experience platforms across Azure and GCP. This role owns end-to-end reliability engineering, from defining SLOs and error budgets to designing resilient cloud architectures and embedding reliability into the software development lifecycle. The ideal candidate is a deeply technical leader who can coach teams to build highly available distributed systems and shift operations from reactive to predictive at an enterprise scale.

Responsibilities

Lead and grow hands-on SRE teams for Tier-1 services
Establish and enforce SRE best practices including SLOs and error budgets
Automate operations to reduce toil and increase platform stability
Drive multi-cloud reliability patterns across Azure and GCP environments
Lead root cause analysis and champion blameless post-mortems

Skills

Qualifications

Bachelor's degree in Computer Science or related field

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.