Mirastar FCU

Lead E-Branch

Mirastar FCU(1 month ago)

HybridFull TimeSenior$123,215 - $164,651 (estimated)Customer Service
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About this role

The Lead E-Branch Representative at Mirastar Federal Credit Union serves as a primary floating resource across the contact center and E-branch network, providing coverage at multiple locations based on business needs. The role focuses on handling complex member transactions, overseeing account and basic lending activities, and ensuring high service standards across in-person, phone, and digital channels. This position also supports branch and contact center operations, including quality control and regulatory compliance. In management’s absence, the Lead E-Branch Representative provides supervisory support and guidance to staff and members.

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Required Skills

  • Member Services
  • Account Opening
  • Account Maintenance
  • Teller Operations
  • Loan Processing
  • Cross Selling
  • Front Desk Operations
  • Branch Operations
  • Cash Handling
  • Problem Resolution

+27 more

Qualifications

  • High School Diploma
Mirastar FCU

About Mirastar FCU

mirastarfcu.org

Mirastar Federal Credit Union (Mirastar FCU) is a not‑for‑profit, member‑owned credit union serving Californians with a mission to provide equitable access to banking services, financial tools, and education. The institution provides consumer banking products—such as savings and checking, loans and mortgages—along with digital banking and member-focused financial education to help people build financial health. As a community‑driven organization, Mirastar emphasizes local service, member ownership, and programs that support economic mobility across its California field of membership.

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