Lead EDM Support Consultant (Workday Product)
Kainos(24 days ago)
About this role
A Lead EDM Support Consultant at Kainos works within a global post-deployment support team delivering ongoing EDM solutions to customers. The role combines customer-facing consulting with hands-on solution support to help customers get ongoing value from their EDM implementations. The position also contributes to knowledge sharing, process improvement, and the evolution of the EDM support offering.
Required Skills
- EDM
- Workday
- Troubleshooting
- Customer Focus
- Communication
- Team Management
- SLA Management
- Prioritization
- Knowledge Sharing
- Process Improvement
+3 more
Qualifications
- Workday Certification (HCM/Payroll/Financials)
- ITIL
- ISO 20000
About Kainos
kainos.comKainos provides digital technology solutions and Workday deployments that allow organisations and people to work smarter, faster, better. Find out how we work with government and finance as well as offer a full range of Workday HCM technology services.
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