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Lead Eligibility Technician - Denver Human Services at City and County of Denver - ApplyBlast

Lead Eligibility Technician - Denver Human Services

City and County of Denver

3 days ago

2.5 on Glassdoor

Denver, Colorado, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Lead Eligibility Technician supports the Family and Adult Assistance Division by mentoring staff, ensuring operational standards, and managing complex case processing for public assistance programs. This role involves providing coverage for supervisors, conducting performance evaluations, and collaborating with training units to enhance team productivity and accuracy. The position requires strong leadership skills and expertise in systems like CBMS to maintain compliance and improve processes.

Responsibilities

Provide coverage for supervisor and assist with maintaining daily operational standards
Mentor employees and collaborate on training course content and claims review
Review case records for accuracy and implement process improvements

Skills

About City and County of Denver

denvergov.org

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1859

View Profile

The City and County of Denver is the municipal government serving Denver, Colorado, and the surrounding community. Its official website centralizes government services and information for residents, businesses, and visitors — from permits, payments, licensing, and service requests to public safety, transportation, parks, and community programs. Visitors can report issues, use the site’s chat assistant (“Sunny”), submit online forms, and access meeting agendas, news, and transparency resources. The site emphasizes digital access to city programs and resident engagement across departments.