Lead ERP Support Specialist
Penumbra
About this role
The Lead ERP Support Specialist at Penumbra oversees and resolves internal customer issues related to SAP S4Hana and associated modules. The role includes owning the functional support process, coordinating with L1 resources, and ensuring high-quality, timely responses to support tickets. This position also focuses on continuous improvement by developing training programs, documentation, and best practices to enhance the internal customer experience. The specialist collaborates across IT and business teams to support system enhancements, integrations, and policy development.
Skills
Qualifications
About Penumbra
penumbrainc.comPenumbra, Inc. is a global healthcare company focused on innovating novel technologies to help as many people as possible. It develops and advances medical technologies and solutions aimed at improving patient outcomes by translating clinical needs into practical products. The company emphasizes ongoing R&D, clinician partnerships, and global reach to bring scalable, clinically meaningful innovations to market.
Recent company news
Capital World Investors Sells 129,455 Shares of Penumbra, Inc. $PEN
8 hours ago
Penumbra, Inc. Reports Fourth Quarter and Full Year 2025 Financial Results
2 weeks ago
Boston Scientific to Acquire Penumbra
1 month ago
Analyst Downgrade: Will Penumbra Inc. stock rally after Fed decisions - 2025 Dividend Review & Expert Curated Trade Ideas
5 days ago
Penumbra Inc SEC 10-K Report
2 weeks ago
About Penumbra
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Penumbra.
Salary
$108k – $161k
per year