Penumbra

Lead ERP Support Specialist

Penumbra

3 months ago
Alameda, CA
Onsite
Full Time
Manager
0 applicants
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Penumbra
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About this role

The Lead ERP Support Specialist at Penumbra oversees and resolves internal customer issues related to SAP S4Hana and associated modules. The role includes owning the functional support process, coordinating with L1 resources, and ensuring high-quality, timely responses to support tickets. This position also focuses on continuous improvement by developing training programs, documentation, and best practices to enhance the internal customer experience. The specialist collaborates across IT and business teams to support system enhancements, integrations, and policy development.

Skills

Qualifications

Bachelor's Degree in Related Field
Penumbra

About Penumbra

penumbrainc.com

Penumbra, Inc. is a global healthcare company focused on innovating novel technologies to help as many people as possible. It develops and advances medical technologies and solutions aimed at improving patient outcomes by translating clinical needs into practical products. The company emphasizes ongoing R&D, clinician partnerships, and global reach to bring scalable, clinically meaningful innovations to market.

About Penumbra

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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