Lead Front Desk Concierge (Experience Associate) - DTLA

The Lead Front Desk Concierge (Experience Associate) serves as the first point of contact for residents and guests at Sentral's downtown Los Angeles community, providing welcoming, high‑quality hospitality and handling inquiries, reservations, and building access. The role involves maintaining lobby areas, supporting the Experience team, and creating memorable “surprise and delight” moments while ensuring compliance with property policies and safety procedures.