Lead Genesys Cloud Platform Architect
Acrisure Innovation(15 days ago)
About this role
Acrisure is seeking a Genesys Cloud Architect to design, implement, and optimize contact center solutions using Genesys Cloud CX. The role involves strategic leadership, technical expertise, and collaboration across teams to build scalable and secure communication architectures that align with business goals.
Required Skills
- Genesys Cloud
- Salesforce Integration
- APIs
- Webhooks
- Streaming Technologies
- Python
- VoIP
- Omnichannel Routing
- Microservices
- DevOps
About Acrisure Innovation
acrisure.comAcrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.
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