Lead, Global Servicing Data Foundation

This role leads the strategy, engineering, and evolution of the Global Servicing Data Foundation and Intelligence Access Layer at American Express, enabling trusted, governed, and AI-ready data capabilities at enterprise scale. The position drives the modernization of servicing data platforms and reusable intelligence components to power operational insights, customer journey intelligence, analytics, automation, and AI-driven servicing experiences. It involves building foundational data capabilities, ensuring governance and security, and fostering a high-performing engineering organization focused on platform excellence and innovation.