JCS Solutions LLC
The Lead Help Desk Specialist is a working lead position responsible for performing all duties of a Help Desk Specialist while assuming additional team leadership and administrative responsibilities. This role involves providing day-to-day leadership, oversight, and coordination for the help desk team while continuing to provide phone and in-person customer support. The position serves as the primary liaison between the help desk staff and program leadership, ensuring operational excellence, service quality, and team performance.
Headquarters
Fairfax, Virginia, United States
Company Size
51-200 employees
Founded
2014
JCS Solutions LLC is a technology services firm whose tagline is "Heartbeat of Innovation," specializing in digital transformation and cybersecurity. They focus on cybersecurity operations and threat mitigation to help organizations modernize systems and protect digital assets. JCS works with clients to strengthen detection and response capabilities, implement resilient security controls, and reduce operational risk. Their services are aimed at improving security posture while enabling business modernization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JCS Solutions LLC.
JCS Solutions LLC didn’t post a salary, so this is our estimate from similar listings.