Tanium

Lead Helpdesk Engineer

Tanium(4 days ago)

HybridFull TimeSenior$60,000 - $85,000IT Support
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About this role

A Lead Helpdesk Engineer at Tanium is responsible for supporting and troubleshooting hardware, software, and network issues, leading a local IT support team, and improving helpdesk workflows. The role involves working closely with end-users and global peers to ensure high-quality technical support in a hybrid work environment.

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Required Skills

  • Windows
  • macOS
  • Networking
  • Helpdesk
  • Active Directory
  • Microsoft 365
  • Ticketing Systems
  • Cybersecurity
  • Endpoint Protection
  • SaaS
Tanium

About Tanium

tanium.com

Tanium is a real-time, AI-driven platform for autonomous IT that unifies endpoint management and security to give organizations immediate visibility, control, and remediation across their endpoints. Its converged endpoint management (XEM) approach delivers endpoint intelligence, continuous monitoring, vulnerability and configuration management, and automated remediation at scale to reduce complexity, cost, and risk. Targeted at security-conscious enterprises, Tanium integrates with the broader IT and AI ecosystem (including partners like Microsoft and ServiceNow) to help organizations maintain high levels of operational confidence.

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