Lead Host | Burdick's | FT
Radisson Plaza Hotel at Kalamazoo Center(2 months ago)
About this role
A Host Lead who serves as the face of the restaurant and a key member of the leadership team, focused on delivering exceptional guest experiences. The role emphasizes training and mentoring host staff, upholding standard operating procedures, and fostering a culture of excellence and ownership in the front-of-house.
Required Skills
- Host Training
- SOP Enforcement
- Guest Service
- Team Leadership
- Staff Coaching
- Communication
- Organization
- Multitasking
- Conflict Resolution
- Waitlist Management
+1 more
About Radisson Plaza Hotel at Kalamazoo Center
radissonkzoo.comFrom conventions, board meetings, and trade shows to fundraisers and celebrations—we accommodate virtually any conceivable event, large or small.
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