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Lead Implementation Consultant at Sprinklr - ApplyBlast

Lead Implementation Consultant

Sprinklr

2 months ago

3.4 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

The role involves managing and optimizing Sprinklr platform configurations for onboarded clients, leading Managed Services engagements, and ensuring customers derive maximum value from the CCaaS Omnichannel and Contact Center Intelligence & Automation platform. It requires working directly with customers, providing training, and collaborating with sales and success teams to support client health and growth.

Responsibilities

Manage and optimize configuration of on‑boarded Sprinklr clients
Lead Managed Services engagements for priority accounts
Provide training and enablement on platform use and best practices

Skills

About Sprinklr

sprinklr.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Sprinklr is an AI-native customer experience management platform that unifies customer journeys across every touchpoint through four product suites: Sprinklr Service, Social, Insights, and Marketing. It empowers marketing, customer service, and CX teams with AI-driven automation, real-time insights, and omnichannel engagement capabilities. Trusted by global iconic brands, Sprinklr helps organizations deliver consistent, high-quality customer experiences that drive lasting loyalty.